Contact us
Got a question, found a bug, or want to give feedback? We read every message.
Response time
We aim to reply within 48 hours on business days.
What to include
For bug reports: the tool you were using, your browser and OS, and what happened vs. what you expected. A screenshot helps if the issue is visual. For everything else — just say hi.
Important: never send us your files
Zapptic tools work entirely in your browser — your files never leave your device and we have no way to receive them. If you're troubleshooting a conversion issue, describe what file type and size you tried; please don't attach the actual file.